Why Should You Build and Manage Citations?

Why Should You Build and Manage Citations?

A citation is any mention of your business on the Web. It may or may not link back to your website, but, when fully completed, will always include a complete and accurate NAP. NAP means Name, Address, Phone number. These represent the lifeblood of your business’s...
One Box: How to Grab All of the Attention

One Box: How to Grab All of the Attention

When people look for home care online, chances are very good (about 80 percent) that they will be looking on Google. Chances are also pretty good that, if you have done a good job of optimizing your listings, you will show up among some competitors who have also...
Five Things an Agency Owner Should Never Delegate

Five Things an Agency Owner Should Never Delegate

The key to success for any entrepreneur is adroit delegation of routine tasks. In a book I co-authored with my partner Tim Rowan last year, Entrepreneurial Insanity in the Home Care Business, the thrust is about systems that are designed to make the owner of the...
Yelp and Your Agency

Yelp and Your Agency

In the past few weeks I have spent a lot of time sharing ideas about how to use Google to help you grow your business. This week I want to talk about Yelp. FULL DISCLOSURE: A movie called the Billion Dollar Bully will be coming out on May 21 (Amazon and iTunes...